🔐 Privacy Policy – PrishiGO

 

At PrishiGO, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our mobile app or services.

1. Information We Collect

We may collect the following information:

a. Personal Information

• Name, phone number, email address
• Delivery addresses
• Profile photo (optional)

b. Device & App Usage

• Device model, OS, app version
• IP address, crash logs

c. Location Information

• Live location while using the app (for delivery tracking, route optimization)

d. Order & Payment Info

• Order history
• Payment method (we do not store card or UPI info)

2. How We Use Your Information

We use your data to:

• Create & manage your account
• Process orders and manage deliveries
• Communicate offers, status updates & support
• Improve app performance & user experience
• Detect fraud and ensure safety

3. Data Sharing

We do not sell your personal data.

However, we may share it with:

• Delivery partners (limited info for order delivery)
• Payment gateways (for transaction processing)
• Customer support tools
• Law enforcement (if legally required)

4. Your Rights

You have the right to:

• Access or correct your data
• Delete your account and personal data
• Opt-out of non-essential notifications

To request any of the above, contact us at: support@prishigo.com

5. Security

We use standard encryption and security practices to protect your data. However, no system is 100% secure — so use the app wisely and don’t share your login.

6. Cookies & Analytics

We may use third-party tools (e.g. Firebase, Google Analytics) to understand app usage. These tools may collect anonymous usage data.

7. Children's Privacy

PrishiGO is not intended for users under 13. We do not knowingly collect data from children.

8. Policy Updates

We may update this Privacy Policy from time to time. We’ll notify you in-app or via email if changes are significant.